Privacy Policy

Last Updated: 01/03/2026

This Privacy Policy explains how B2Bkarts.com ("We", "Us", "Our") collects, uses, stores, and protects personal and business information of users ("You", "Buyer") accessing our B2B wholesale platform, in compliance with applicable Indian laws including the Information Technology Act, 2000, IT Rules, 2011, and Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Scope & Applicability

This Privacy Policy applies to all registered business buyers, visitors, and users of B2Bkarts.com. The platform is strictly for B2B commercial use and not for individual consumers.

2. Information We Collect

We may collect the following information:

a) Business & Personal Details

1. Business Name, Owner Name
2. GST Number, PAN (if required)
3. Registered Address & Shipping Address
4. Mobile Number, Email ID

b) Transaction Information

1. Order details, invoices, payment status
2. Communication records

c) Technical Data

1. IP address, browser type, device information
2. Cookies and usage analytics

3. Purpose of Data Collection

Your data is collected to:

1. Verify business identity
2. Process orders and payments
3. Arrange shipping & logistics
4. Comply with legal and taxation requirements
5. Improve platform security and performance
6. Communicate order updates and support responses

4. Data Sharing & Disclosure

We do not sell or rent your data. Information may be shared only with:

1. Logistics partners for delivery
2. Payment gateway providers
3. Government authorities if legally required
4. Technology service providers under strict confidentiality

5. Data Storage & Security

1. We use reasonable security practices including encryption, access control, and secure servers.
2. Data is retained only as long as necessary for business or legal compliance.
3. Despite best efforts, no online platform is 100% secure; users share data at their own risk.

6. Cookies Policy

We use cookies to:

1. Maintain login sessions
2. Analyze traffic and performance
3. Improve user experience

You may disable cookies in your browser, but some features may not function properly.

7. User Rights (As per DPDP Act, 2023)

You have the right to:

1. Access your personal data
2. Request correction or update
3. Request deletion (subject to legal obligations)
4. Withdraw consent where applicable

Requests can be made via email to our support team.

8. Third-Party Links

B2Bkarts.com may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Policy Updates

We may update this Privacy Policy periodically. Continued use of the Platform signifies acceptance of the updated policy.

10. Contact & Grievance Officer

As required under Indian law, grievances may be addressed to:

Grievance Officer – B2Bkarts.com

Email: support@b2bkarts.com

Contact Number : 91-7827881022

Response Time: Within 7 working days

By using B2Bkarts.com, you consent to the collection and use of information as described in this Privacy Policy.