Terms & Conditions

Last Updated: 01/03/2026

Welcome to B2Bkarts.com ("Website", "Platform", "We", "Us", "Our"). These Terms & Conditions ("Terms") govern your access to and use of our B2B wholesale e‑commerce platform, services, website, mobile site, and related applications. By registering, accessing, or using B2Bkarts.com, you agree to be legally bound by these Terms, our Privacy Policy, and all applicable Indian laws.

If you do not agree to these Terms, please do not use the Platform.

1. Eligibility & Account Registration

1. B2Bkarts.com is a Business‑to‑Business (B2B) platform strictly meant for business buyers only (retailers, resellers, wholesalers, distributors).
2. You must be 18 years or older and legally capable of entering into a binding contract under the Indian Contract Act, 1872.
3. You agree to provide accurate, current, and complete business information, including GST details where applicable.
4. We reserve the right to approve, suspend, or terminate any account at our sole discretion without prior notice if any information is found to be false or misleading.

2. Nature of Platform (B2B Disclaimer)

1. All products listed on B2Bkarts.com are intended for commercial resale or business use only.
2. Consumer protection laws applicable to individual consumers, including the Consumer Protection Act, 2019, may not apply to transactions conducted on this Platform.
3. Prices displayed are wholesale prices and may be exclusive of GST, shipping, or other charges unless stated otherwise.

3. Products, Pricing & Availability

1. Product images are for illustration purposes only; actual products may vary slightly in color, design, or packaging.
2. All prices are subject to change without prior notice.
3. Orders are subject to availability of stock. We reserve the right to cancel or limit quantities.
4. Minimum Order Quantity (MOQ) or Minimum Order Value (MOV) may apply.

4. Orders & Acceptance

1. Placing an order constitutes an offer to purchase products.
2. Order confirmation does not imply acceptance. Acceptance occurs only after order processing and dispatch confirmation.
3. We reserve the right to reject or cancel orders due to:
4. Incorrect pricing or product details
5. Stock unavailability
6. Suspected fraudulent activity
7. Non‑compliance with these Terms

5. Payment Terms

1. Accepted payment modes may include UPI, Net Banking, Debit/Credit Cards, Wallets, or Bank Transfer.
2. All payments must be made in advance unless otherwise agreed in writing.
3. B2Bkarts.com is not responsible for payment failures caused by third‑party payment gateways.
4. In case of chargebacks or disputes, our decision shall be final.

6. Shipping & Delivery

1. Delivery timelines are estimated and may vary depending on location, logistics partners, or unforeseen circumstances.
2. Risk of loss or damage passes to the buyer upon delivery.
3. Any visible damage or shortage must be reported within 24 hours of delivery with proper proof or Unboxing video.

7. Returns, Refunds & Cancellations

1. As this is a B2B platform, returns or refunds are not accepted unless:
2. Incorrect product delivered
3. Manufacturing defect (reported within 48 hours)
4. Products must be unused, unaltered, and in original packaging.
5. Approved refunds will be processed within 7–14 working days.
6. Shipping and handling charges are non‑refundable.

8. Intellectual Property Rights

1. All content including logos, images, text, designs, and trademarks are the exclusive property of B2Bkarts.com.
2. Unauthorized copying, reproduction, or use is strictly prohibited and may result in legal action under the Copyright Act, 1957 and Trademark Act, 1999.

9. User Obligations

You agree not to:

1. Violate any applicable Indian laws or regulations
2. Upload false, misleading, or infringing content
3. Interfere with platform security or operations
4. Engage in price manipulation or fraudulent activities

10. Limitation of Liability

1. B2Bkarts.com shall not be liable for indirect, incidental, or consequential damages.
2. Our maximum liability shall not exceed the value of the order placed.
3. We are not responsible for business losses, loss of profits, or resale outcomes.

11. Indemnification

You agree to indemnify and hold harmless B2Bkarts.com, its directors, employees, and partners against any claims, damages, losses, or expenses arising from your breach of these Terms.

12. Termination

We reserve the right to suspend or terminate your access to the Platform without notice for any violation of these Terms or applicable laws.

13. Governing Law & Jurisdiction

1. These Terms shall be governed by and interpreted in accordance with the laws of India.
2. Courts located in [Your City/State, India] shall have exclusive jurisdiction.

14. Amendments

We may update or modify these Terms at any time without prior notice. Continued use of the Platform constitutes acceptance of revised Terms.

15. Contact Information

For any queries, disputes, or legal notices, contact:

B2Bkarts.com

Email: support@b2bkarts.com

Phone: +91‑7827881022

Address: B2Bkarts.com ( GENZSHEIN OOTD LIFESTYLE PVT LTD ) 19A GF BPVILLAGE, HAUZ KHAS, SOUTH WEST DELHI, DELHI, Delhi 110016

By using B2Bkarts.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.